Firmware Update for ST3250310NS, ST3500320NS, ST3750330NS, ST31000340NS 207963.
Drive in bay 2 went down 6 February.
Restarted the Mac Pro, and all is well - firmware is now SD1A.I just wonder when others that emailed Xlr8yourmac with their progress on the updating of the.2 drives, how long it took to get (if any) update from Seagate.( they revised their page(s) so many times I lost track ) I emailed customer support and received no reply.All four drives (including the replacement drive Seagate had sent me after my first drive failure) were on Seagate's list of drives with problems.I downloaded the latest (firmware update ISO) file from Seagate and burned.In this example, the letter.Thanks again for your help on this.So I opened a new case on their website, obediently searching their knowledge base before clicking the "escalate to support" status on my email query.I received a prompt "thank you" email stating that they were so happy I'd managed to solve my problem rather than escalating to interactive support.I told him neither the sticker on my drive nor "About this Mac" indicated this (it's SD15).Philip." I wish I'd spotted this sooner (although I've avoided seagate sata.5in drives for reasons I mentioned before - due to their history of firmware issues seen with initial/early shipments of 7200.9,.10 and.11 drives - including the.5TB last fall.
Extensive searching through Seagate's site didn't yield even one word of text relating to power failures of this or any other disk product by Seagate.
HoosierMac Consulting" (from 1/15/2009 mail - updated 1/16) "I have 2 of these drives (ST31000340AS, revision SD15) in my Mac Pro.
General information: Scanning for devices and their current firmware version.
) I had to shutdown my computer to check the labels.Hopefully I won't have any issues.(Seagate says "Based on the low risk as determined by an analysis of actual field return data, Seagate believes that the affected drives can be used.Seagate Customer Support" If you missed it previously, this page has a Guide to applying Seagate Firmware Updates with a Mac Pro.(Feb 9, 2009 - updated earlier comments from Jim on replacement drive.) " Seagate.5TB (Retail box/recent bestbuy store purchase) "I bought two of these retail kits at best buy locally.3, 2009) FYI to owners of affected drives (Seagate added a S/N check a week or so ago to their main doc on affected drive model numbers (Doc 207931) ) A couple.2 owners sent a note there's.2 firmware updates now available.(Their serial number verification page still isn't working as of Monday (Jan 19th) AM - shows "This application is temporarily unavailable" leading some to think they still don't know all the affected S/Ns.) Seagate page on affected models: (Appears to be identical to the original.23rd, 2009) "Greetings from England.There is no physical activity that I can detect (hear, feel by holding the drive, etc.).Of course by this time Seagate was aware of the problem and was issuing its series of often conflicting bits of advice 10 speed manual transmission to customers.